Overview
Loveridge Digital LLC (“we,” “us,” or “our”) operates the Golem Kin Games website and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit golemkin.com (the “Site”), subscribe to our newsletter, contact support, or browse our games portfolio.
This policy applies to the Site and our direct communications. Purchases made through the Unity Asset Store are also subject to Unity Technologies' privacy practices. We encourage you to review Unity's policies when you buy our assets there.
Who is responsible for your data
For purposes of applicable data protection laws, Loveridge Digital LLC is the controller of personal information processed through the Site.
Contact: support@golemkin.com
Information we collect
We collect information in the following ways:
Information you provide directly
- Newsletter signup: email address.
- Contact / support form: name, email address, optional Unity invoice number, and message content.
- Admin login: credentials you enter to authenticate (we do not store plaintext passwords for admin accounts).
- Email correspondence: information you send to support@golemkin.com.
Information collected automatically
- Server and security logs: IP address, browser type, request timestamps, referring URLs, and similar technical data generated when you access the Site.
- Session cookies: authentication tokens for the admin area (see Cookies below).
We do not intentionally collect sensitive categories of personal data (such as health, biometric, or precise geolocation data) through the public Site.
How we use your information
We use personal information to:
- Operate, maintain, and secure the Site.
- Send newsletter emails you have subscribed to receive.
- Respond to support requests and communicate about purchases or technical issues.
- Authenticate access to the admin area.
- Detect, prevent, and address abuse, fraud, and security incidents.
- Comply with legal obligations and enforce our Terms.
- Improve our Site, products, and communications based on aggregated or anonymized insights.
| Activity | Typical legal basis (EEA/UK) |
|---|---|
| Newsletter emails | Consent |
| Support responses | Legitimate interests / contract performance |
| Security and fraud prevention | Legitimate interests / legal obligation |
| Restricted-area authentication | Legitimate interests |
Data storage and retention
Newsletter email addresses and support ticket records are stored in our database (MongoDB) hosted through our infrastructure providers. Support tickets may include your name, email, optional invoice number, message, status, and internal admin notes.
We retain personal information only as long as necessary for the purposes described above:
- Newsletter subscribers: until you unsubscribe or ask us to delete your address.
- Support tickets: typically up to 24 months after resolution, unless a longer period is needed for legal, accounting, or dispute purposes.
- Server logs: for a limited period consistent with security and operational needs.
- Session cookies: until they expire or you log out.
Security
We implement reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS), access controls for admin systems, and hashed storage of admin credentials. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
If you believe your interaction with us is no longer secure, please contact support@golemkin.com promptly.
International transfers
We are based in the United States. If you access the Site from outside the U.S., your information may be transferred to, stored in, and processed in the U.S. or other countries where our service providers operate. Those countries may have data protection laws different from those in your jurisdiction.
Where required, we rely on appropriate safeguards for cross-border transfers, such as standard contractual clauses or equivalent mechanisms.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to withdraw consent where processing is based on consent (such as newsletter emails).
You may also have the right to data portability and to lodge a complaint with your local supervisory authority.
To exercise these rights, email support@golemkin.com. We may need to verify your identity before fulfilling a request. We will respond within the timeframe required by applicable law.
California residents (CCPA/CPRA): we do not sell or share personal information for cross-context behavioral advertising. You may request access, deletion, or correction of personal information we hold about you, subject to legal exceptions.
Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take steps to delete it.
Third-party websites
The Site links to third-party services such as the Unity Asset Store and external game URLs. This policy does not apply to those services. Review their privacy policies before providing personal information to them.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes may be highlighted on the Site. Continued use after changes take effect means you accept the updated policy.
Contact us
Privacy questions or requests: support@golemkin.com
See also our Terms & Conditions.